Introduction
Welcome to Satwa Foods. By subscribing to our healthy organic food plans or purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before using our services.
Services
- Satwa Foods provides monthly subscription-based healthy meals, including breakfast, lunch, snacks, and dinner, made from fresh fruits, vegetables, sprouts, and dry fruits.
- We also provide free nutrition consultation, health tips, and monthly digital health resources.
- Services are available for individuals of all age groups including students, working professionals, fitness enthusiasts, and senior citizens.
Subscription Plans & Payment
- Subscription options: 1 month, 2 months, and 3 months.
- Payments must be made in advance to confirm subscription.
- Payments are non-refundable, except in cases where Satwa Foods is unable to deliver services.
- We accept [UPI, bank transfer, or other modes – specify as per your business].
Subscription Plans & Payment
- Subscription options: 1 month, 2 months, and 3 months.
- Payments must be made in advance to confirm subscription.
- Payments are non-refundable, except in cases where Satwa Foods is unable to deliver services.
- We accept [UPI, bank transfer, or other modes – specify as per your business].
Delivery Policy
- Meals will be delivered to the address provided at the time of subscription.
- Delivery timings may vary but will be communicated in advance.
- Customers are responsible for providing accurate delivery details. Satwa Foods will not be liable for failed deliveries due to incorrect addresses or unavailability at delivery time.
Food Quality & Allergies
- All meals are prepared using fresh, natural, and organic ingredients.
- While utmost care is taken, Satwa Foods is not responsible for individual food allergies or medical issues. Customers must inform us of any allergies at the time of subscription.
- Meals are best consumed fresh on the day of delivery. Satwa Foods is not liable for spoilage if stored incorrectly by the customer.
Customer Responsibilities
- Customers must refrigerate or consume meals promptly after delivery.
- Subscription cannot be transferred or shared without prior approval.
- Customers agree not to misuse Satwa Foods’ services, branding, or content.
Pause, Cancellation & Refunds
- Customers may request to pause their subscription (due to travel/illness) with at least 48 hours’ notice.
- Cancellations are permitted only before the start of a subscription cycle. Once the cycle begins, no refunds will be issued.
- In case Satwa Foods cannot provide services (due to unforeseen circumstances), a refund or adjustment will be provided.
Health Disclaimer
- Satwa Foods provides nutritional guidance and healthy food options, but we are not a substitute for medical advice.
- Customers with specific health conditions should consult a doctor before subscribing.Customers with specific health conditions should consult a doctor before subscribing.
Intellectual Property
- All branding, content, menus, recipes, and health materials provided by Satwa Foods are owned by the company.
- Customers may not reproduce, resell, or misuse our content without permission.
Limitation of Liability
- Satwa Foods shall not be liable for:
- Any health issues arising due to undisclosed allergies or medical conditions.
- Delays caused by natural disasters, traffic, strikes, or unforeseen circumstances.
- Indirect or incidental damages related to the use of our services.
Governing Law
These Terms & Conditions are governed by the laws of India, and any disputes shall fall under the jurisdiction of the courts in [Your City/State].
Contact Information
For queries, feedback, or complaints:
